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Thread: iPhone 6 Locked to KDDI Japan

  1. #1
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    Default iPhone 6 Locked to KDDI Japan

    New to the forums.

    I have an iPhone 6 purchased from eBay 6 months ago and used on ATT (US) Pre-Paid service (GoPhone).
    Now I want to switch to T-Mobile (US). The iPhone says invalid SIM card for the T-Mobile SIM.

    Here is the IMEI.info I got for the phone:
    Model: iPhone 6 64GB Space Gray
    IMEI Number: 359314066501356
    Serial Number: F17PXUQVG5MR
    Find My iPhone: ON
    iCloud Status: CLEAN
    Locked Carrier: Japan Kddi N42/N48/N51 Activation Policy
    Country: JP - Japan
    Simlock: Locked

    Can it be unlocked for T-Mobile (US)?

    Many thanks!

  2. The Following User Says Thank You to stearnman For This Useful Post:

    jenejane (02-15-2018)

  3. #2
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    Default

    Can anyone answer the question?

  4. #3
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    Default

    Okay, here is the response I got going directly to KDDI/au customer service.
    Dear Chris Stearns-san:

    Thank you very much for your inquiry. I am Kawasaki. I would be grateful if you kindly let me explain your inquiry.



    We are sorry for the inconvenience.



    As for au iPhone6, the model is not originally equipped with the function to be unlocked. Also, it is impossible to install the function at a later time.



    Therefore, we are afraid that we cannot unlock your au iPhone6 for any reason.



    As for SIM unlocking for au iPhone, we can only unlock au iPhone6s/6s Plus or any latest iPhone model newly released in and after May 2015.



    I ask for your kind understanding.



    Yet, if your iPhone is still activated, please consider using it with Wi-Fi network or as iPad.



    Then, please note that it is necessary to activate your au iPhone by au SIM card or activation SIM card after factory reset or updating to the latest iOS version.



    Thank you very much for your understanding and cooperation.



    Best regards



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    Copyright (c) KDDI Corporation.

    All rights reserved.

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    If you would like to ask for other information concerning a different product and/or service that interests or concerns you, please be so good as to fill the following form again.



    ---------------------【E-mail Support Form】-----------------

    https://www.au.kddi.com/cs/cs119/au_...html?fid=aueng



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    On the other hand, if you need any other assistance about the reply to your inquiry in this e-mail or if you would like to ask more information concerning the product, and service you inquired of us, kindly reply to this e-mail.





    ◆How to get more information about your inquiry◆

    When you reply to this mail for further information,

    please let us know the 15-digits number ([042N18012700148])

    on title of this mail or please do not change the title itself.



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    * The contents of our answer may not be copied or quoted.






    So, is this true or am I just being handed an answer to keep me from pursuing this further?

  5. #4
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    Default

    Currently there is no service available to unlock KDDI Japan phones, if it becomes available it will be possible to unlock it.
    List of available services: www.allgsmunlock.com/services
    You can buy credits here: www.allgsmunlock.com/buy

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